It is true that counselors can obtain more information from your facial expressions and body language in face-to-face counseling. However, a lot of research proved that telephone consulting is effective. For example, some clients feel it easier to talk to a counselor over the phone, or some clients feel nervous in front of a counselor. For these clients, face-to-face consulting is not necessarily the best choice. In addition, you cannot always find a counselor who understands the Japanese culture and speaks Japanese language in the US. When you want to talk to a counselor who understands both the Japanese and American cultures, and you live far away from their office, phone consulting is the best way to go. It is our mission to provide professional consulting services to our clients wherever they live.